Over the past 20 odd years, Hazel McGregor has made "many, many thousands" of Anzac biscuits.
Her popular product is a favourite of many who visit Bowral Crafts Unlimited's store.
While Hazel has also felted hats, some of which found homes overseas, and made baby clothes to sell in the store, it is her Anzac biscuits she is best known for.
"They're so simple to make but people just love them," she said.
"I really enjoy working down there. It's a joy to work there. There's some nice people you meet."
Over the past few weeks, Hazel said she had made 40 to 50 Anzac biscuits a week on average.
The shop in Corbett Plaza, run by volunteers, features a wide variety of handmade products including a selection of knitted and embroidered crochet clothes for babies, children and adults, toys, rugs, bags, preserves, biscuits, cakes and hand created gifts.
It also supplies wool and patterns.
And of course the volunteers are always there to lend a hand to people who find themselves in need of some help.
"People come in and we try to help them. They'll come in and say look I've dropped a stitch or I can't work out this pattern or something," Hazel said.
"I'm always willing to help anybody. We just sort of fix up the stitch and they're ever so grateful."
Bowral Crafts Unlimited celebrated its 50th year in 2020.
It has supported the Highlands community through donations to several organisations and charities including Bowral and District Hospital, Can Assist, palliative care and Care Flight.
The not-for-profit organisation began as a church group coordinated by Mrs Ethel Clissold in Mittagong.
This was part of the ladies Church Aid of Mittagong Methodist Church.
Since then, Bowral Crafts Unlimited has grown and set up shop firstly in the County Council building, then further up Bong Bong Street and now in its current location of 22 Wingecarribee Street, Bowral.
President Alison Nevill said Hazel was "one of our gems" but each and every volunteer was appreciated.
"It's a community. We rely on our volunteers," she said.
And with the shop going strong in 2020, Hazel encouraged Highlanders to come in and check out the store.
"It's a very nice craft shop- do come in and see us."
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