Residents are advised not to click on any of the links in the email or the online bill, and to delete the email immediately.

All legitimate AGL electricity bills come from the sender address agl@energy.agl.com.au.

Any deviation on this address may be a hoax email.

All legitimate AGL electricity bills also include your address and account number in the email body.

If it does not contain these details, it may be a hoax email.